We can help you with the NHBC
Also known as the National House Building Council
We are experienced Building Surveyors who have also dealt with all sorts of property problems including NHBC issues, if you are stuck getting nowhere with a property issue and need expert advice we are more than happy to help please give us a call on free phone 0800 298 5424 and we will endeavour to help you.
We give independent expert advice
We are Independent Building Surveyors and as such we give independent expert advice and, in our opinion, the best advice on what is best in the long term for you as our client.
From what we have seen with insurance companies and the NHBC you are not always getting what you thought you were originally buying and certainly not a guarantee or a warrantee. We have found the NHBC quite difficult to deal with and that is coming from Building Surveyors who talk builders speak.
Free phone 0800 298 5424
National House Building Council (NHBC) warrantee
Over the years as independent Surveyors we have helped many clients with insurance claims and became particularly interested in this area when one of our Chartered Building Surveyors purchased a house with National House Building Council NHBC warrantee and had various problems with the house. We found out firsthand how firstly the NHBC warrantee was relatively speaking limited cover, we would say far less than the average person believes and secondly we can only speak from our experience we found the NHBC quite difficult to deal with.
National House Building Council Resolution Service
From what we understand less people are using the NHBC Resolution Service. We have to say that we are not surprised about this as they are sponsored by the house builders and we believe that they have a bias towards the house builders particularly in our experience of dealing with them which we will explain later on in this article.
Examples of problems we have had
This particular issue was some time ago therefore the facts may not 100 percent correct but this is in essence what happened in our opinion.
Drains getting blocked due to lack of fall
Drainage a problem that is very hard to see
Compare our website and compare our building surveys
Have a look around our website www.1stAssociated.co.uk to check out the quality of our website and Survey reports. We pride ourselves on our professional standard and easy to read reports which we have been carrying out for many years on every age, type and style of property across the UK.
Problem central heating system and micro-bored pipeworkA second issue that we ended up getting repairs ourselves was a problem with a central heating system with micro-bored pipework where the micro-bored pipework had been hand bent rather than being bent with a pipe bender. If the pipework had been bent correctly there would be properly flowing pipework resulting unfortunately with the water not flowing around the system adequately.
The original contractor would not come out to see the problem and the NHBC were in our opinion of little help. Ultimately we ended up re-installing some of the brand new micro-bored pipework.
Claims and disputes
A new house claim
Are we learning from our mistakes?
Probably what is worse from the above situation is that this problem can go on and on and on being repeated if the builders are not learning from their errors by coming back to repair them. As the NHBC are stating that this sort of issue is not covered by the warrantee then how does this problem get rectified? The insurance companies are of course not related!
We have written several property and surveying articles that may help you:
Commercial break for our surveys
Compare our website and compare our quality surveys
We are of course trying to sell our surveying services. We would recommend you have a look around our website to check out the quality of our website and our Surveys and Defect Reports. We pride ourselves on our professional standard and easy to read reports which we have been carrying out for many years on every age, type and style of property across the UK.
What do the circles and ovals mean in our Specific Defect Reports?
Examples of Specific Defect Reports
Please contact our office; we may be able to give you examples of Specific Defect Reports that we have dealt with similar to yours and help you understand how to deal with your particular issue.
We hope you found the article of use and if you have any experiences that you feel should be added to this article that would benefit others, or you feel that some of the information that we have put is wrong then please do not hesitate to contact us (we are only human).
For your information, discussion and delight
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