SURVEYORS SETTING NEW STANDARDS
Independent Surveyors Association is
a National Network of like-minded professional surveyors
and valuers with considerable experience and skill
committed to providing a service of quality and Putting
the Client First.
By instructing a chartered
surveyor entitled to display the Charter Mark of
ISVA, a client can be confident that the member:
not only a member of the Royal Institution of Chartered
Surveyors and as such committed to rigorous professional
standards, but also has at least three year's post-qualification
experience as a principal, partner or member of senior
as an independent firm and, as such, will
act personally and directly for the Client, but
with ability to call on the wealth of specialist
disciplines and skills provided within the National
- Will engage in discussion
with the Client and explain any aspect or findings
in further detail.
terms of appointment and the fee basis on acceptance
total loyalty to the Client and absolute discretion.
promptly to telephone calls and correspondence.
committed to act in a timely manner and to
an agreed time-scale.
clearly and concisely in plain English.
committed to act courteously.
a procedure for addressing complaints according
to established principles set by the ISVA and